Ideas

A Beginner's Guide to Simple Customer Segmentation

October 1, 2015

There are hundreds of ways data can help you engage audiences more effectively, but segmentation is one of the simplest and most powerful techniques for improving arts marketing outcomes.

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Subscription Campaigns in the Digital Age

July 21, 2015

While last summer was the season of retro eyewear, our spring and summer months have always been about digital subscription campaigns. Trust us—it’s just as cool!

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2014 Performing Arts Digital Marketing Benchmark Study

May 19, 2015

For the third year in a row, we've compiled survey data to create industry benchmarks to help you compare your digital marketing efforts with other performing arts organizations. Our report looks at social media, digital advertising, analytics, email, mobile and website maintenance.  
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5 Tips to Spruce Up Your Paid Search for the Holidays

December 11, 2014

The holidays are here! For those working in the digital world, this usually means a little more budget, some loftier goals and a lot more pressure to have your campaigns perform well. George Chen, our Senior Director of Search, is here to give you some paid search and Google Grant account tips to help get through the season:

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2013 Performing Arts Digital Marketing Benchmark Study

July 15, 2014

We compiled survey data to create benchmarks to help you compare your digital marketing efforts with other performing arts organizations.  Our report looks at social media, digital advertising, analytics, email, mobile and website maintenance.  

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Three Google AdWords Features Your Arts Organization Should Be Using

January 3, 2014

Google AdWords just keeps getting better. AdWords is adding features that are super useful for arts organizations that sell tickets online. Here are three you should be using -- and all three can be used on a Google Grant account:

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Performing Arts Digital Marketing Benchmarks

September 9, 2013

Arts marketers often ask me questions like, “What percentage of advertising budgets are most arts organizations spending on digital ads?” and “What percentage of tickets are most organizations selling online?” 

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Google Grant Changes: Early Learnings

February 14, 2013

Google recently announced new rules for their Google Grant program, which included increasing the maximum cost-per-click (CPC) from $1 to $2 and placing ads from Google Grant accounts below paid account results. When I first heard the news I was worried, but it turns out this is good news for arts orgs. We have some results after a few weeks of managing accounts using the new rules.

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$400,000 of Ticket Sales on a $15,000 Investment

February 23, 2011

 

We have been working on some very successful banner advertising campaigns (with our vendor partner) using retargeting, social proximity targeting and real-time bidding. We have been seeing ROIs from 250% to 2500%. Our most successful campaign drove over $400,000 of ticket sales on a $15,000 media investment!

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Business Development in AdWords

October 7, 2010

Most of Capacity Interactive's not-for-profit clients are recipients of a Google Grant. Google Grants is a program that offers up to $10,000 in free Adwords advertising per month to not-for-profits. And Arts is a category Google likes to fund.

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Market Smarter
Boot Camp 2023 On Demand

In a time of perpetual change, Boot Camp 2023 will help you build a holistic foundation to become a stronger arts marketer, leader, and champion for our industry—all from the comfort of your desk.

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CI to Eye Podcast

From arts leadership to organizational culture, digital marketing deep dives and cutting edge innovation, CI to Eye is your one-stop shop to help you market smarter.

Listen Up


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Social Content Calendar for Arts Marketers

Create content that’s thumb-stopping, relevant, and thoughtful to connect with audiences—all winter long!

Take Me There


Market Smarter
The Performing Arts Ticket Buyer Media Usage Study

Based on a survey of over 17,000 ticket buyers, this report sheds light on the shifting media consumption and buyer behavior of your core audience, with marketing insights to help you turn data into strategy.

Download the Study