Ideas

Taking the Lead to Find New Audiences

July 11, 2019

As arts marketers, we’re always looking for new and exciting ways to grow our audiences. We want to invite them into our inner circle, and make them feel like they’re part of a growing cultural community.

One of the most valuable assets we can gain from a new patron is their email address. They’ve given us permission to talk to them on a regular basis, and we shouldn’t take that for granted.

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Hi, CI! Asia Myles-Funches, Digital Marketing Analyst

June 28, 2019

Hi, CI! is our monthly series featuring the best team we know - the Capacity Interactive team! You will learn more about the people who help arts organizations market smarter. This month, we’re featuring one of our Digital Marketing Analysts who is a dynamic dancer, a talented choreographer and empowers arts marketers to find important stories within data.

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Delight Content: Give Your Patrons Something to Talk About

June 27, 2019

As arts marketers, we are fortunate to promote products and experiences that, by their very nature, are designed to be engaging and delightful. It’s not like toothpaste or frozen peas — we are telling people about plays, concerts, artwork, and performances that offer shared human experiences.

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Ask the Industry: Marketing and Development Collaboration

June 21, 2019

Ask the Industry features advice from arts marketers in their own words. We hope it will spark new ideas for your organization.

This month, we’re asking, “How can marketing and development departments successfully collaborate?” Gabriella Napoli and Rio Vander Stahl (Carnegie Hall), Christopher Hoodlet and Colette Randall (ICA/Boston) Belinda Bale and John Hart (The National Ballet of Canada) answer everything from what elements make their interdepartmental relationships successful to how they segment messaging and create compelling content for both ticket buyers and donors/members.

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ITP: What We Do and Don’t Know

June 6, 2019

Almost 97 years passed between the first telephone call in 1876 and the first mobile phone call in 1973. In 1991, the World Wide Web became publicly available, and just 13 years later, a couple of kids launched Facebook from their dorm room. Three years after that, in 2007, Apple released the first iPhone and fundamentally altered how we engage with the web and with each other.

The Internet has brought us cat memes and viral ASMR videos, and our mobile devices have made it possible to watch them during meetings. It has brought us more relevant ads and better ways to measure their effectiveness, but it has also brought us data scandals and privacy concerns.

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Hi, CI! Jana Morimoto, Senior Analyst

May 31, 2019

Hi, CI! is our monthly series featuring the best team we know - the Capacity Interactive team! You will learn more about the people who help arts organizations market smarter. This month, we’re featuring one of our Senior Analysts who is a former theatrical costumer that turned her passion for creativity and storytelling into a new career in digital marketing. 

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Using Event Response Campaigns to Drive Ticket Sales

May 1, 2019

Facebook has transformed in-person events into a digital experience. In fact, 490 million people use Facebook Page events every month, and 38 million events are created by Facebook Pages. Once a user joins an event, it’s automatically added to their Facebook calendar. They can also see if their friends are interested in or going to events near them.

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Picking Up the Tempo for Classical Programming

April 17, 2019

 

Classics programming is at the heart and soul of what symphonies do. From Mozart to Mahler, symphonies breathe new life into these impactful pieces, carrying on centuries-old traditions of music, culture, and innovation.

That said, many symphonies have been challenged with year-over-year declines in classics attendance. While classics programming is the “raison d’être” for most symphonic organizations, pops programming (think Harry Potter and the Goblet of Fire™ in Concert) has become more of a draw for newer audiences.

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Breathing Dynamic Life into Static Images

March 25, 2019

Cut a print ad, create a video. Sound familiar? It’s not just a catch phrase we throw around - it’s critical for arts organizations to create compelling video content.

In fact, 90% of customers report that product videos help them make purchasing decisions and 64% are more likely to buy a product online after watching a video about it. If you think about it, the arts are the envy of most industries when it comes to video content - we have an embarrassment of riches at our disposal.

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Your CI to Eye Podcast Episode Guide

March 21, 2019

CI to Eye is a podcast for arts leaders who want to reach their full potential. Each episode is created to help you become better at your job so you can help the arts move forward.

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Author





Market Smarter
Arts Industry Digital Marketing Benchmark Study 

Want to see how your organization stacks up with data from 180 arts and culture organizations? Download this free study and market smarter. 

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Digital Marketing Boot Camp for the Arts

Flex your digital marketing muscles at our two-day conference 100% focused on digital marketing for arts organizations. October 24-25, 2019 in NYC.  

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Podcast Series 
CI to Eye 

Erik Gensler, the President of Capacity Interactive, speaks with thinkers and leaders inside and outside of the arts about leadership, marketing, organizational culture, and innovation.

 

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