Ideas

Google Grant Changes: Early Learnings

February 14, 2013

Google recently announced new rules for their Google Grant program, which included increasing the maximum cost-per-click (CPC) from $1 to $2 and placing ads from Google Grant accounts below paid account results. When I first heard the news I was worried, but it turns out this is good news for arts orgs. We have some results after a few weeks of managing accounts using the new rules.

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Want to Sell More Tickets? Collect More Email Addresses and Facebook Likes.

February 7, 2013

Many arts marketers are so focused on selling their current production, they fail to take a long-term view of lead acquisition.

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Preparing Your Organization for Facebook Search

January 29, 2013

Facebook recently began the rollout of social search. This powerful tool will allow users on Facebook to enter queries such as "Broadway shows in NYC my friends like," "friends who like ballet," or "concert venues in Seattle my friends have been to." 

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Gimme More, Gimme Gimme More

December 13, 2012

It is the end of the year and many arts organizations are gearing up for end of year fundraising campaigns. One of five of all donations made during the year happen in the final week of December. Here are some things we've learned about successful fundraising for the arts:

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Facebook's Move to Pay for Play

November 15, 2012


Facebook recently made a dramatic change that affects all arts orgs that have worked to build a Facebook fan following. It started in early October when page admins began to see a decline in how many fans saw their posts.

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Can Digital Media Sell New Subscriptions?

August 29, 2012

As any arts marketer knows, traditionally subscriptions are sold using direct mail. But what happens when you apply the principals of direct mail to banner advertising?

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Seven Characteristics of Orgs that are Succeeding in the Age of Digital Marketing

January 20, 2012

I've worked with a lot of arts orgs and I've seen some similar characteristics among the ones that are succeeding with their digital marketing. Here are seven characteristics of the orgs that are flourishing:

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Six Ways to Improve How Your Arts Organization Uses Google Analytics

December 13, 2011

If you sell tickets or accept donations on your website, you are, at least in part, an ecommerce company.

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$400,000 of Ticket Sales on a $15,000 Investment

February 23, 2011

 

We have been working on some very successful banner advertising campaigns (with our vendor partner) using retargeting, social proximity targeting and real-time bidding. We have been seeing ROIs from 250% to 2500%. Our most successful campaign drove over $400,000 of ticket sales on a $15,000 media investment!

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Email Customer Service: It's About Me

January 24, 2011

I just got a really great email from the team at JustGive. It was entitled "Your 2010 JustGive Tax-Deductible Donation." The email reminded me how much I donated last year and notified me that my gift is tax-deductible.

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CI to Eye Podcast

From arts leadership to organizational culture, digital marketing deep dives and cutting edge innovation, CI to Eye is your one-stop shop to help you market smarter.

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Social Content Calendar for Arts Marketers

Create content that’s thumb-stopping, relevant, and thoughtful to connect with audiences—all winter long!

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The Performing Arts Ticket Buyer Media Usage Study

Based on a survey of over 17,000 ticket buyers, this report sheds light on the shifting media consumption and buyer behavior of your core audience, with marketing insights to help you turn data into strategy.

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