New Data: Facebook Usage Increased after Cambridge Analytica Scandal

May 31, 2018

Blog 2018.05 Facebook Usage Increased-02

Many marketers panicked during Facebook's Cambridge Analytica scandal. I was asked many times what it all means for Facebook advertisers.  Would users flee that platform? Should we move advertising dollars elsewhere?

My gut feeling was that this scandal would be a blip, the news cycle would pass, and users would continue to use Facebook's platforms (Facebook, Instagram and Messenger). New data suggests that is exactly what happened.

Business Insider recently published an article with some useful data. According to the article, "Facebook's US unique users on mobile rose 7% year-on-year to 188.6 million in April, when the scandal was biting hard. Time spent on Facebook also went up. “

Blog 2018.05 Facebook Usage Increased Graph

Deutsche Bank produced this graph showing that “ad targeting across all demos has grown” after the scandal.

Blog 2018.05 Facebook Usage Increased Chart
Source: Deutsche Bank

According to the New York Times, "Mr. Zuckerberg said this month that the Cambridge Analytica scandal had no meaningful affect on Facebook’s business, which is expected to show sales growth when the company reports quarterly earnings this week."Blog 2018.05 Facebook Usage Increased-04

We know from our ticket buyer media usage study that 65% of people that have purchased a performing arts ticket use Facebook on a weekly or greater basis. Facebook usage for ticket buyers exceeds all other media including, print, online news, TV, and radio with the exception of broadcast TV.Blog 2018.05 Facebook Usage Increased-03

Based on reach and frequency of usage, plus the ability to storytell and measure results, Facebook remains the most powerful advertising platform for arts marketers and should be the top line item in the advertising budgets for most arts organizations.

I suggest reading the full article here.

Social Media Strategy


Erik Gensler
Capacity Interactive

Market Smarter
Arts Industry Digital Marketing Benchmark Study 

Want to see how your organization stacks up with data from 180 arts and culture organizations? Download this free study and market smarter. 

Take Me There  


Engage Community
Digital Marketing Boot Camp for the Arts

Flex your digital marketing muscles at our two-day conference 100% focused on digital marketing for arts organizations. October 24-25, 2019 in NYC.  

Learn More and Register


Podcast Series 
CI to Eye 

Erik Gensler, the President of Capacity Interactive, speaks with thinkers and leaders inside and outside of the arts about leadership, marketing, organizational culture, and innovation.


Subscribe, Listen, Get Inspired