Sorry to Ruffle Your Feathers but Performing Arts Buyers Are Not Using Twitter

March 7, 2018

At the end of 2017, we published the Performing Arts Ticket Buyer Media Usage Study, a collaboration with WolfBrown where we surveyed nearly 27,000 people who purchased a performing arts ticket within the prior two years at one of the 58 organizations that partnered with us on this study. We wanted to take a bird's eye view of what types of media arts buyers were consuming most often, and where they are getting their information about cultural events.

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Ask the Industry: Social Media and Project Management Tools

February 27, 2018

Ask the Industry features arts marketing practitioners from organizations across genres and budget sizes. This is advice from arts marketers in their own words - we hope you can learn from them and it will spark new ideas at your organization.

This month, we’re asking, “What tools do you use to manage a centralized calendar (for content and/or project management)?”

Ashley Haraburda (National Ballet of Canada), Aly Michaud (Cincinnati Playhouse in the Park), and Lee Bowen, Jennifer Rensenbrink, Isaac Risseeuw, and Marsha Walker from the Minnesota Orchestra answer everything from choosing the right software for your organization to making the case for them in a world of tight budgets.

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Go For the Gold: Become an Olympic-level Content Creator

February 22, 2018

When the Olympics are in full swing, I become the Leslie Jones of the CI office. I’m giving daily reports on the previous evening’s Olympic moments, sharing every tearful performance, and running around between desks yelling “USA! USA! USA!” I love the Olympics and because of this caring love (obsession), I try to consume as much Olympic content as I can in those precious weeks when NBC transforms into NBC Olympics, and it’s socially acceptable to live-Tweet about curling. Recently, I was scrolling through NBC Olympics' social media feeds and thought - wow. This is spectacular content. What can art marketers learn from this?

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Don't Take the Bait: Facebook Engagement Alternatives

February 13, 2018

Facebook recently rolled out yet another change to the News Feed algorithm, and honestly, we’re left with more questions than answers.

The update demotes individual posts from people and Pages that use engagement bait - a tactic that seeks to take advantage of Facebook's News Feed algorithm by asking for engagement to get more extensive organic reach. While this has long been considered a no-no, Facebook will officially begin demoting these types of posts. Facebook has also made an effort to demote clickbait headlines and low-quality web experiences.

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Hi, CI! Carly Baron, Digital Marketing Analyst

January 24, 2018

Hi, CI! is our monthly series featuring the best team we know - the Capacity Interactive team! You will learn more about the people who help arts organizations market smarter. This month, we're featuring one of our Analysts who loves to geek out about conversion tracking, encourages arts marketers to take their social content to the next level, and is a competitive ballroom dancer. 

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Cyber Week Lessons

January 8, 2018

It’s January—time to break in those new hats and scarves, pick out a fresh calendar for the office, and get organized for the year ahead. Before we plunge into all 2018 has in store, we’re dusting the holiday cookie crumbs off the files on our desks, pouring a cup of coffee, and looking back at that blur of a week that covered Black Friday, Cyber Monday, and Giving Tuesday (remember that week?...when your inbox practically burst into flames?).

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Ask the Industry: Handling Negative Social Media Comments

December 7, 2017

One thing we love about working with the arts community is the field’s willingness to share successes, challenges, and learnings. Most often, this happens at conferences. Instead of only connecting at sporadic events throughout the year, we decided to create a year-round forum where we can learn from practitioners. This forum will provide insight into commonly asked questions and give an opportunity to share learnings and best practices. Enter: Ask the Industry.

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Hi, CI! Mike Zdeb, Digital Marketing Analyst

November 21, 2017

Hi, CI! is our monthly series featuring the best team we know - the Capacity Interactive team! You will learn more about the people who help arts organizations market smarter. This month, we're featuring one of our Analysts who is a talented musician, an Excel nerd, and brings his creativity and love of teaching to the CI office every day. 

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